All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Standard delivery for in-stock items typically takes approximately 7 business days. Please note that for special order or made-to-order items, lead times can vary significantly and may start from a minimum of 2 weeks, followed by an additional 7 business days for shipping.

We understand that timely delivery is important to you. We will work closely with you throughout the process to manage expectations and provide updates on your order's progress.

If your order has not arrived within the estimated timeframe, please contact us immediately, and we will investigate the matter promptly.

Shipping rates can vary depending on your region and are calculated at checkout.

Our experts will provide you with an accurate shipping estimate before you finalize your purchase.

Free shipping is currently under development to enhance your shopping experience. We are working diligently to implement this feature soon. Stay tuned for updates!

Currently, we ship our products within Canada from our warehouse based in Toronto, Ontario in Canada.

USA shipping coming soon!

Our shipping services cover the majority of regions, feel free to inquire for further details.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

Yes, we offer full and partial refunds.

Please read our refund policy.

A refund request can be submitted within a month after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you are eligible for a full refund.

In the case when the packaging has been opened and the product has been used, you are eligible for a partial refund.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund.

Please check our refund policy to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.